Question 1

How long does shipping take?

Accepted Answer

Processing takes 48 hours. Shipping takes 5-10 business days. Tracking is provided.

Question 2

Is the cover washable?

Accepted Answer

Yes! The cover is removable and machine-washable on a cold, gentle cycle. The foam is spot-clean only.

Question 3

What's your return policy?

Accepted Answer

We offer 30-day returns for unused beds in original packaging. Visit our refund policy page for more details.

Question 4

What are the dimensions of the human dog bed?

Accepted Answer

Standard size: 65 inches Length × 39.4 inches Width × 9.8 inches Height. Extra Large size: 72.8 inches Length × 47.2 inches Width × 11.8 inches Height.

Question 5

What materials are used in the human dog bed?

Accepted Answer

The cover is Oeko-Tex Certified 100% Polyester Plush Fabric. The bolster uses Polyester Cotton Stuffing. The mattress is Certi-Pur Orthopedic Foam.